HOW IT WORKS | BIG LIGHT LETTERS BRISBANE AND MELBOURNE

We currently do not offer self-hire, due to insurance and liability requirements and the nature of the items we hire. We will send a trained staff member to deliver and set-up your items for no extra cost.

1. BOOK ONLINE: You put through your booking either via our online booking page or by contacting us directly 2. HIRE FORM: You will be sent the link to our online hire form where you can let us know all the key event details (e.g. location, start time, bump in time). We will contact your venue (if applicable) to confirm details. 4. FINAL CONFIRMATION: You will receive an email the week prior to your event to reconfirm all details 5. DELIVERY: Our team will arrive on the day of your event to set up your items 6. COLLECTION: We pick them up usually the day after your event or that night (some venues require everything gone that evening) Read more about our free delivery areas and delivery inclusions and exclusions by clicking here. If you have any questions at all about the process or have any unique requirements you'd like to run past us, please get in touch and we'd be happy to help.

We realise that sometimes your event might run (very!) late into the evening so are more than happy to pick up your items the day after your event if you need. Next day pick-up is included in the per item price and does not count as a two day hire.