Big Light Letters are Expanding

A problem identified, a solution found and an event business born

Big Light Letters was established in 2018 when Chris and Shannon saw some life size light up letters at a party and were amazed at what a fun, interactive feature they were, that guests absolutely loved taking photos with.

Chris and Shannon started Big Light Letters in 2018 with a dream to make event hire as easy as ordering food online. They designed a 'pick and click' online booking system that's a game changer in the events industry.

They tried to hire some number lights for their next birthday party but found the whole process to be way too hard. From their experience with other companies they found:

❌ Finding safe and quality-made light up letters was challenging to say the least (how do you tell the reputable companies from the cowboys??)

❌ The hire process was clunky and outdated (huge pen and paper hire agreements? no thanks!)

❌ It was almost impossible to find prices and availability online (who has time for that?!).

For Chris, escaping the 9-5 grind to run his own business and being able to connect with clients across so many walks of life has been a dream come true.

Not being ones to be put off by a challenge, they came up with the perfect solution - what if hiring light up letters could be as easy as ordering takeout online?

Chris and Shannon realised there was an untapped business need and so Big Light Letters and their signature 'pick, click, delivered' system was formed which allowed people to:

✅ Check prices, availability, and book online instantly anywhere, any time

✅ Complete a simple online hire form to provide their event details

✅ Their items would be delivered and set up on the day of their event with zero stress

Not only that but:

✅ Hire items would be professionally made to the highest quality

✅ Pricing would be straight forward and all inclusive

✅ There would be 100% communication to keep the customer in the loop through the whole process

It hasn't always been easy, but with every challenge like the pandemic or Brisbane floods, they have relied on their solid business model and used each opportunity as a lesson to come back even stronger.

An event hire business with a modern twist

When Chris and Shannon developed Big Light Letters, they utilised the latest technology to create a highly efficient business model, whereby customers could browse and book high quality light up letters online instantly and their items would be delivered to their doorstep on time and with zero stress.

Customers loved this streamlined, modern approach and online orders came flooding in. Demand grew quickly and what started as a side hustle soon morphed into a fully fledged full time business.

Ever the perfectionist, for Shannon Big Light Letters has been the perfect creative outlet helping people to find the perfect backdrop to take their event to the next level

Today Big Light Letters is South East Queensland's leading light up letter supplier, with a huge range of light up letters, numbers and symbols and complimentary backdrop packages.

From proposals to weddings, baby showers to milestone birthdays, gala balls and formals, to end of year soirees and corporate events, Big Light Letters have delivered the 'wow' factor to parties and events all over Brisbane, the Gold Coast, and the Sunshine Coast.

With almost 200 5-Star Google reviews, Big Light Letters are setting a new standard of quality, ease and seamless service for event hire.

What started as a side hustle in their basement, has turned into a thriving business that employs several staff and operates from a warehouse in the Brisbane inner suburbs.

Sharing their blueprint to business success: Big Light Letters franchise

Fast forward to 2024 and with an ever-growing number of enquiries from other parts of Australia, it's time to take the business to the next level via a franchise model.

If you're looking for a big change in 2024 (pun very much intended) then Big Light Letters could be just the business you have been looking for. With a profitable business model, efficient back end systems and a niche offering, Chris and Shannon are excited to partner with like-minded individuals to share their blueprint to business success.

Want to know more? Contact us today at franchise@biglightletters.com.au or give us a call on 0481250285.

Chris and Shannon

Franchisors, Big Light Letters